Privacy Policy
Last updated: March 20, 2026
At Epafi Digital, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1Information We Collect
We may collect the following types of information when you use our services:
- Name and contact details (email, phone number)
- Business information you provide
- Messages and conversations through our automation systems
- Booking and appointment data
2Third-Party Services
We use trusted third-party platforms to operate our systems. These platforms have their own privacy policies, and we recommend reviewing them:
- Calendly (for booking systems) Calendly Privacy Notice
- Voiceflow (for AI chat automation) Voiceflow Privacy Policy
- Stripe (for payments) Stripe Privacy Policy
3How We Use Your Information
We use your information to:
- Deliver and improve our automation services
- Respond to inquiries and provide support
- Set up and manage your automation systems, and process payments and bookings
4Automated Systems
Our services include AI-powered automation that may collect and process user inputs to deliver accurate and efficient results.
This includes messages, responses, and booking details processed through our automation systems.
All data processing is performed solely to provide you with the requested services and improve system performance.
5Payments
All payments are processed securely through third-party providers such as Stripe. We do not store your payment details.
Learn more about how Stripe protects your data: Stripe Privacy Policy
6Data Storage & Security
Epafi Digital does not store sensitive customer data directly. All data is processed and stored securely through third-party platforms with industry-standard security measures.
7Your Rights
You have the right to:
- Request access to your data
- Request corrections or updates to your data
- Request deletion of your data (where applicable)
- Withdraw consent for data processing at any time
8Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: epafidigital@gmail.com
Phone:
Location: Based in Greece
Serving Australia, UK, Canada & Worldwide.